Effective Date: May 15, 2026 Last Updated: May 5, 2026
Olilo Inc. (“OLILO,” “we,” “us,” or “our”) is committed to making www.olilosweet.com (the “Site”) accessible to as many people as possible, including people with disabilities. We believe that everyone should be able to learn about, enjoy, and engage with our products — and we treat accessibility as an ongoing responsibility, not a one-time project.
1. Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, cognitive, and neurological disabilities.
Conformance is an ongoing effort. We are continuously working to identify and remediate accessibility issues across the Site.
2. Measures We Take
To support accessibility, OLILO:
- Designs and builds the Site with accessibility in mind from the start
- Uses semantic HTML and descriptive alt text for images
- Tests new features against keyboard navigation and screen reader compatibility
- Reviews the Site periodically using automated and manual accessibility testing tools
- Provides clear, plain-language copy and high-contrast color combinations
- Trains internal team members on accessibility best practices
3. Compatibility
The Site is designed to be compatible with the following assistive technologies and browsers:
- Screen readers: VoiceOver (macOS / iOS), NVDA (Windows), JAWS (Windows), TalkBack (Android)
- Browsers: the two most recent major versions of Chrome, Safari, Firefox, and Edge
- Operating systems: the two most recent versions of macOS, Windows, iOS, and Android
The Site may not display or function as intended on outdated browsers or assistive technologies that no longer receive updates from their developers.
4. Known Limitations
Despite our efforts, some content on the Site may not yet be fully accessible. Known limitations include:
- Third-party embeds — newsletter signup forms (Klaviyo, MailPoet) and social media widgets are provided by third parties and may not always meet WCAG 2.1 AA. We work with our vendors to encourage improvements.
- Older blog (OLILOG) content — earlier posts may contain images without complete alt text. We are remediating these as we identify them.
- PDF documents — some downloadable PDFs may not yet be fully tagged for screen readers. Please contact us if you need an accessible version of any document.
We welcome reports of additional issues so we can address them.
5. Feedback and Requests
If you experience an accessibility barrier on the Site, or if you need information from the Site provided in an alternate format, please let us know. We aim to respond within 5 business days.
Accessibility contact:
OLILO Sweet (Olilo Inc.) 1401 21st St #13467 Sacramento, CA 95811, USA Phone: 1-323-325-3130 Email: info@olilosweet.com Subject line: Accessibility Feedback
When reporting an issue, please include:
- The page URL where you encountered the issue
- A description of the problem
- The browser, operating system, and any assistive technology you were using
6. Continuous Improvement
Accessibility is a long-term commitment. We periodically review the Site, update this Statement as our practices evolve, and incorporate user feedback into our roadmap. We encourage you to check this page from time to time to see updates.
This Accessibility Statement was prepared for Olilo Inc. and reflects our current accessibility practices as of the effective date above. This document does not constitute legal advice. For ADA, Section 508, or jurisdiction-specific compliance review, consult a qualified accessibility auditor or attorney.